Privacy Policy

NOVELWINTER KM ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

• Full name and email address (account registration)
• Order information (purchase processing)
• Payment receipt images (order verification only)
• Device and browser information (performance analytics)

2. How We Use Your Information

• Process and verify your orders
• Provide access to purchased novels and VIP content
• Send order confirmation and admin notifications
• Improve our platform performance

3. Data Storage & Security

All user data is stored securely using Appwrite Cloud with industry-standard encryption. We do not store payment card numbers or banking credentials.

4. Data Sharing

We do NOT sell or share your personal data with third parties, except:

• When required by applicable law or legal process
• With payment processors solely for transaction verification

5. Cookies

NOVELWINTER KM may use cookies to improve your browsing experience. You may disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data held by NOVELWINTER KM
• Request correction or deletion of your data
• Withdraw consent for data processing at any time

7. Children's Privacy

NOVELWINTER KM is not intended for children under 13. We do not knowingly collect data from minors.

8. Contact Us